Some systems are under maintenance.

Last updated 4 months ago

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Planned maintenance

CEPH update

1 day ago 2026-11-06 10:00 UTC

In progress

Today we are performing maintenance on CEPH, the software that regulates our storage platform.

Affected Components: Mail, Hosting and VPS

1 day ago 2026-11-06 10:32 UTC

We are having some issues as a result of the maintenance. Some services may be temporarily unavailbale.

1 day ago 2026-11-06 10:45 UTC

All systems that experienced problems are recovering

1 day ago 2026-11-06 11:07 UTC

All systems have now recovered. We experienced problems between 11:08 and 11:45 CET.

We are now continuing the maintenance as planned.

Past incidents

From

Short general outage

2 years ago 2024-08-01 20:15 UTC

Fixed

2 years ago 2024-08-01 21:22 UTC

As far as we can see, everything is back to performing as usual.

The impact seems to have been as follows:

Hosting: some websites went down from ~20:15 to ~20:30 UTC, and might have been performing slower than usual for a few minutes after that.
Email: emails sent/received during that period might have been delayed.
Cloud: some VPS couldn't read/write from their disk from ~20:15 to ~20:30 UTC.

While it is still not clear to us what caused the hardware failure leading to this incident, we have identified a way to prevent the impact it had should it happen again. We will implement this early tomorrow.

We shall post a RFO (Reason For Outage) once we fully investigated the incident and planned all the remediation steps.

Reported