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Past Incidents

Saturday 19th July 2025

No incidents reported

Friday 18th July 2025

No incidents reported

Thursday 17th July 2025

No incidents reported

Wednesday 16th July 2025

Hosting Investigating issues with hosting platform

We’re currently investigating reports of a partial service interruption on the hosting platform. We apologize for any inconvenience and will post another update as soon as we learn more.

  • Update on yesterdays outage:

    Yesterday around 12:15 we were alerted to a problem with one of our customers' websites. Since the majority of our servers were still functioning properly, and there were no alerts in our monitoring software, it wasn't immediately clear that this issue was wider than only the hosting package of this customer.

    Around 12:45 we discovered that an overloaded proxy server was the underlying cause of the issue. This had not been caught by our monitoring software, because while overloaded, the server was still responding. A restart of this proxy server initially seemed to solve the issue. We immediately improved the monitoring to also notice this state, and kept an eye on the proxy server.

    Issues quickly reappeared. We noticed that the high load was caused by a DDoS targeting one of the websites served by this node. Around 14:30 we managed to identify the target of the DDoS. Around 15:00 the different measures to block and divert the traffic to the attacked site were starting to take effect and normal functionality was restored.

  • The partial outage on the hosting platform has been restored.

  • Tuesday 15th July 2025

    No incidents reported

    Monday 14th July 2025

    No incidents reported

    Sunday 13th July 2025

    No incidents reported

    Saturday 12th July 2025

    No incidents reported

    Friday 11th July 2025

    No incidents reported

    Thursday 10th July 2025

    No incidents reported

    Wednesday 9th July 2025

    No incidents reported

    Tuesday 8th July 2025

    No incidents reported

    Monday 7th July 2025

    No incidents reported

    Sunday 6th July 2025

    No incidents reported

    Saturday 5th July 2025

    No incidents reported